03 October 2008

Transferring to mp3 player: player not found

We recently had a user encounter the following error message:
"The selected portable player could not be found. This process will be aborted. Please reconnect your device and try again."

Possible solution:
Overdrive has released a new build of the
OverDrive Media Console ‘Transfer Wizard’, which may resolve
this transferring problem. I have added the software update ('TransferWizard.zip)to the Box widget (for MARC records).

1. Save the attached 'TransferWizard.zip' file to your computer and
extract it. The file you want is 'TransferWizard.exe'

2. Go to this folder on your computer:
C:\Program Files\OverDrive Media Console\

3. Rename the current copy of TransferWizard.exe to TransferWizard.old.

4. Copy the new version of the TransferWizard.exe file to this folder.

Once these steps have been completed, try to transfer
a title to their device.


Anonymous said...

Thank you! I live in Florida, but have frequently Googled error messages with OMC, and you've had the answers. Thanks for your help!

Anonymous said...

Thank you, thank you, thank you! You have made my day! I haven't been able to listen to any audiobooks from Overdrive Media for several months. First I kept getting an error message when trying to transfer an audiobook to my MP3 player. Finally I gave up. This week I got a new phone that has Pocket-tunes on it. I thought yay, maybe I can download an audiobook to put on it. Then I got the same error message and couldn't transfer the file to my phone. I stayed up late last night trying to find a solution on the internet and couldn't find anything. This morning I did a fresh search and found this blog. I tried the fix and it worked! THANK YOU! -- Tammie in Ohio