26 November 2008

Troubleshooting: uncooperative devices

Using a PC and having trouble getting your device recognized by the OverDrive Media Console? You may need to reformat it. These steps will clear all information from the device, so be sure back up all the information you wish to keep before beginning.

1. Connect your device to your PC.
2. Open My Computer.
3. Locate your device in the list of devices.
4. Right click the device and ‘Quick Format’.
5. Click Start.
**Please note, this will clear all data from your device, please back up
anything you wish to save before completing this step.**
6. When the format is complete, click Close.

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