15 December 2008

Troubleshooting Question: Logging in

A librarian asked me if other folks have had a similar issue:

"Wondering if you have seen the problem I am having. I sign in as a patron, say their number is: 114. Then if I sign out, and try to sign in as another patron, say 115. It automatically goes to patron 114. It doesn't give me the chance to sign in as someone else. Any ideas?"

I know we've come up against this before -- at a school, where the Librarian is handling and demonstrating downloads, and at public library demos. Can anyone share what they did to get around it, aside from clearing out the cache?

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