31 March 2009
Here's the full explanation:
"We have seen similar issues in the past with patrons losing items in their basket when they log into their account using EZProxy authentication. This can occur if the URL you added the items to does not match the URL that the EZProxy server sends you back after logging into your account. (This is most common if the URL of the live digital library website changes and the EZProxy login is not updated.) When the patron is shot back to the new URL, the item(s) they had in their cart go into limbo until they expire.
The EZProxy server seems to be working for this library as it is sending the user back to the correct live website (http://www.listenupvermont.org) after logging into their account. But,
it is possible that your colleague is starting out with the CNAME website we have for the Listen Up! Vermont (http://gmlc.lib.overdrive.com). This website looks and functions like the live website. Though this website does not appear to be linked anywhere, if your user starts at this website, it is possible they will experience the behavior reported.
That said, if your colleague continues to experience this behavior, please ask them to note the URL of the website when they first go to the website (before logging into her account)."
23 March 2009
From the Times-Argus Sunday Magazine Section: Check it Out, about libraries that circulate non-book items (mp3 players mentioned by many)
From the Monday Burlington Free Press: Library use up as economy dives
Elements from the Free Press article were also mentioned on VPR this morning.
Congrats to the libraries in the articles!
17 March 2009
The most exciting one for me is that patrons can choose their own checkout period -- I will be looking forward to seeing how that will look for our Listen Up! Vermont users.
12 March 2009
Jennifer Lucey at CVU is looking for the MARC records for the four David Sedaris titles in the Listen Up! Vermont collection. Rather than make her hunt through all the MARC files, could someone who has downloaded the records into their catalog export them for her? Her email is