11 August 2009

Trouble with Holds, again

Please let me know if you have gotten reports from patrons that their holds are missing when they go to retrieve them online after receiving an email and you've ruled out the points in the previous post.

I have had a crop of these this week, and I will be contacting OverDrive about it -- I would like to know if the scope of the issue is larger than I'm currently aware of.

Thanks!

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