22 January 2011

Browse, Check Out, Download Training- January 25

Please plan to attend!

CONFERENCE DETAILS

The following course is scheduled. It will be hosted conveniently via web conference.

Browse, Check Out, Download

Tuesday, January 25th at 3:00 PM EST. Access Code: 5736001.

Description: Learn how to browse, check out, and download OverDrive media. At the end of this course, staff should feel comfortable answering basic questions about your OverDrive service.
Duration: 1.5 hours.
Who should attend: All staff.

CONFERENCE SETUP: Please complete all steps below.

The training will be conducted using ReadyTalk, which uses online web sharing and telephone conferencing.

Step 1: Conference testing and setup – At least one day prior to conference

1. Test your computer: Go to http://test.readytalk.com.
· If your computer is setup properly for the conference, you'll see a green circle with a check mark.
· If not, instructions will be provided to install an Adobe Flash Plugin.

2. Internet connection: OverDrive recommends using a hard line Internet connection rather than a wireless connection.

3. Audio connection:
· A speaker phone is recommended for the audio conference.
· If your location wishes to attend but cannot dial in due to limited phone lines, please contact your OverDrive Project Manager for additional information.
· ReadyTalk allows up to 96 locations to call in to each training.

4. Location: For the benefit of others on the call, please choose a quiet location for your training.

Step 2: Web Conference Login – 10 to 15 minutes before the training begins

1. Make a note of the ReadyTalk access code listed in this email for the date and time you are attending (from 'Conference Details').
2. Open your Internet browser and go to: www.readytalk.com.
3. Locate the 'Join a Meeting' box. Enter your access code.
4. Next, Ready Talk will display the 'Participant Registration' screen. Please enter your information as prompted, and our staff will send follow-up information after the call.

Step 3: Audio Conference Login (required for audio) – 5 minutes before the training begins

1. Make a note of the ReadyTalk access code listed in this email for the date and time you are attending (from 'Conference Details').
2. Dial the appropriate number from your touch-tone phone.

Participants within US / Canada: 1.866.740.1260 begin_of_the_skype_highlighting 1.866.740.1260 end_of_the_skype_highlightingOther participants outside North America: Look up the International Toll-Free number for your location at http://www.readytalk.com/support. To complete the look-up, enter your ReadyTalk access code.

3. When prompted by the audio conference, enter your ReadyTalk access code.

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